Privacy Policy
Effective Date: April 1, 2025
At NearGro, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website or use our services. By using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of personal information when you visit our website or place an order with us:
Personal Identification Information: Name, phone number, email address, shipping address, and payment information.
Order Information: Details regarding the products you purchase, delivery address, and transaction details.
Device Information: Information about the device you use to access our website, including browser type, operating system, and IP address.
Payment Information: Payment details, including credit/debit card details or payment provider details (Razorpay, etc.), though we do not store sensitive payment information on our servers.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process orders and payments: To fulfill your orders and manage payment transactions securely.
To improve our services: To enhance user experience, troubleshoot issues, and improve our website and mobile services.
To communicate with you: To send order confirmations, delivery updates, and customer service communications, including promotions, newsletters, or offers (with your consent).
To improve marketing and promotions: To personalize marketing campaigns, advertisements, and provide relevant content.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information when you place an order or enter your personal details:
Encryption: All sensitive financial information is encrypted through secure socket layer (SSL) technology during transmission.
Secure Payment Gateways: We use trusted payment gateways such as Razorpay, which follow stringent security protocols to protect your payment information.
Access Control: Access to personal information is restricted to authorized employees only who need it to perform their job functions.
4. Sharing Your Information
We do not sell, trade, or transfer your personal information to third parties except in the following situations:
Third-Party Service Providers: We may share your information with trusted third-party companies to help us operate our business (such as delivery services, payment processors, etc.). These third parties are obligated to keep your information confidential.
Legal Compliance: We may disclose your personal information if required by law or to comply with legal processes such as court orders, government investigations, or law enforcement requests.
5. Cookies and Tracking Technologies
We may use cookies and other tracking technologies (such as web beacons, pixels) to enhance your browsing experience and collect non-personal information about how you use our website. Cookies are small files placed on your device to remember your preferences and improve website functionality. You can choose to disable cookies in your browser settings, but this may limit certain website features.
6. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing your orders, complying with legal obligations, resolving disputes, and enforcing agreements.
7. Your Rights
You have the right to:
Access: Request access to the personal data we hold about you.
Correction: Request corrections to any inaccuracies in your personal data.
Deletion: Request the deletion of your personal data, subject to applicable legal obligations.
Opt-out: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in any marketing email we send or by contacting us directly.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take immediate steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: neargro@gmail.com
Phone: 7759012022